Privacy Policy
How INNOPRAG uses information submitted through its website.
Data controller
INNOPRAG, 4 rue Rigault, 92000 Nanterre, France. For enquiries about your personal data, please contact contact@innoprag.com.
Personal data collected
The contact form may collect your first name, surname, email address, subject, message, organisation (if provided) and any attachments you choose to submit, including a CV and cover letter when applying for a position. Technical information strictly necessary for the security and operation of the website may also be processed.
Purposes and legal bases
We use this information to respond to enquiries, discuss projects or partnerships, and assess job applications. Depending on the nature of your enquiry, processing is based on steps taken at your request before entering into a contract, or on INNOPRAG's legitimate interest in handling enquiries received. Processing necessary to secure the website is based on our legitimate interest in protecting the service.
Recipients and service providers
Information is accessible only to authorised personnel responsible for handling enquiries and applications. The website is hosted by PlanetHoster, and messages are transmitted using the email service configured for contact@innoprag.com. Attachments are not used for commercial purposes.
Retention periods
Data relating to contact enquiries is retained for a maximum of 12 months after the last exchange, unless a longer period is justified by a legal obligation or the management of an ongoing matter. Data relating to unsuccessful applicants is retained for the duration of the recruitment process. It may be retained for up to 24 months after the last contact to allow us to approach the applicant about other opportunities, provided the applicant has been informed and the applicable legal requirements are met. Once these periods expire, data is deleted or anonymised, unless a legal retention obligation applies.
Attachments and security
Files submitted are used solely to handle the relevant enquiry. Server-side file format and size checks, together with security measures, are planned. Please do not submit sensitive information that is unnecessary for your enquiry.
Your rights
Under the General Data Protection Regulation (GDPR), and subject to applicable conditions, you may request access to, rectification or erasure of your personal data, restriction of processing, or object to processing. You may also request data portability where this right applies. Please send requests to contact@innoprag.com. You may also lodge a complaint with the French data protection authority, the CNIL.
Cookies and audience measurement
INNOPRAG uses Matomo, hosted on its own infrastructure, to measure website traffic and improve its content. Audience measurement is configured without tracking cookies, with IP address anonymisation and limits on the data collected. Raw visit data is configured to be deleted after 180 days. This information is not used for advertising.
This system is intended solely for audience measurement limited to INNOPRAG. Its use without prior consent depends on full compliance with all conditions of the exemption provided by the CNIL. You may opt out of audience measurement at any time using the form below.
Opt out of Matomo audience measurement
Untick the box in the form to opt out of statistical tracking. Your preference is stored using an opt-out cookie, separate from audience measurement cookies. Some browsers may delete this cookie; if so, please check your preference again on a future visit.
Updates
This policy may be updated to reflect changes to the website and its services. Last updated: 2 November 2026.